City of Johannesburg Newly established Municipal Council for the Greater Johannesburg

CMU Contract Management Unit

CAPEX Capital Expenditure

Community Service A community service is a service that is provided on a collective basis to communities and is funded from the rates account

Council/Municipal Council Means a municipal council referred to in section 157 (1) of the Constitution

CSF Critical success factor

DME Department of Minerals and Energy

EDI Electricity Distribution Industry

EDIRP Electricity Distribution Industry Restructuring Plan

ESI Electricity Supply Industry

Gwh Giga Watt Hours

GJMC Greater Johannesburg Metropolitan Council

IGoli2002 Plan Means the medium-term transformation plan for the establishment of the City of Johannesburg agreed to by the Metropolitan Local Councils and the Greater Johannesburg Metropolitan Council

IGoli 2010 Plan The long-term strategic plan for the City of Johannesburg

IMATU The Independent Municipal Allied Workers Unions

IS Information systems

ISB Information Systems Board

KPA Key Performance Area

KPI Key Performance Indicator

LGED Local Government Electricity Departments

MLC Metropolitan Local Council

LGED Local Government Electricity Departments

Municipal Structures Act Means the Local Government: Municipal Structures Act, 1998 (Act No 117 of 1998)

Municipal Systems Act Means the Local Government: Municipal Systems Act, 2000 (Act No 32 of 2000)

OD Organisation Development

SAMWU The South African Municipal Workers Union

OPEX Operating Expenditure

NER National Electricity Regulator

RED Regional Electricity Distributor

SDA Service Delivery Agreement

SOB Sale of Businesses Agreement

SWOT Strengths, Weaknesses, Opportunities and Threats