ROADS & STORMWATER
Participation in City’s corporate planning program.

Align staff skills to the Business Plans (incl. re-training)

Propose to the funding agent (the city) a strategic intervention program for infrastructure development

Finalize the immediate key performance indicators and align to 5-Year plan

INFRASTRUCTURE DEVELOPMENT
Complete the current CAPEX Program implementation

Align next year’s (and subsequent years’) CAPEX allocation to the mandate, and desired outcomes.

Explore PPPs for some key strategic installations (e.g. Traffic management)

Engage with other modes of transport to assess the extent to which priority traffic management would be feasible

INSTITUTIONAL RE-ALIGNMENT
Capacitate the structure with skills and training.

Motivate staff through performance incentives

Increase productivity by introducing performance measures

Translate delivery priorities to resource allocation

Improved service levels and customer focus through introducing user forums and 24-hour help desk

Undertake a service awareness promotion in respect of damage to infrastructure.

Promote public protection of infrastructure and ownership.